TABLE OF CONTENTS

• What is a Delegate, and what can the Delegate Dashboard do?
• How can I change the web content filter?
• How does Student Safety work?
• How do I monitor an active class?
• Why can't I access certain sections of the Delegate Dashboard?

What is a Delegate, and what can the Delegate Dashboard do?

A Delegate is a district-level user granted access to the Delegate Dashboard to track school performance through Insights and Analytics. Delegates can include, but are not limited to, superintendents, guidance counselors, school-specific technical teams, specific teachers, and resource officers.

The Delegate Dashboard can also be used to do the following:

• Receive alerts via email and on mobile devices when students attempt to access blocked content.

• Detect self-harm, cyberbullying, and threats with Student Safety.

• Review student web analytics and search history, and monitor students' browsing and YouTube analytics using Insights.

• Make exception lists, which can be shared with teachers, and add additional filtering rules.

• Manage the Penalty Box, which can restrict students' internet activity and can be used as a disciplinary action.

• Monitor active classes run by district users, or specific students, using Class Monitoring.

• Manage hall pass requests.

• Generate reports of student internet activity.

• Manage Teacher, Substitute, and Parent account access and settings.

NOTE
Some of these features may be disabled by your Blocksi administrator.

How can I change the web content filter?

Delegates cannot apply or change the web filter directly. However, they can create exception lists for their delegated organizational units (OUs) and place students in the Penalty Box.

Create an Exception List

1. Click Filtering from the Main Menu, then click Exception List in the sub-menu.

2. Type a name in the Enter list name box and click Create List+.

3. Locate the list and click its edit icon, type the URL in the Enter URL box, and click the Block or Allow button.

4. Click Add to List +. You can switch a URL between Block and Allow at any time, then click Update.

Place a Student in the Penalty Box

1. Click Filtering from the Main Menu, then click Penalty box.

2. Click Add Student.

3. Type the student's name in the Search for a student... box.

4. Select the in-school and out-of-school policies from the drop-downs and type a note.

5. Set the release time and click Add to Box.

When you place a student in the Penalty Box and assign a policy, that policy takes precedence over the default OU policy while the student is in the box. Once removed, filtering reverts to the OU-assigned policy.

NOTE
Exception lists shared with you by other users in your district appear in the lower half of the page.

NOTE
Only regular policies are supported in the Penalty Box.

How does Student Safety work?

Areas of Concern is a pie-chart view of how a student has received or sent questionable material across sources such as Google Emails, Outlook Emails, Google Chats, Images, Google Docs/Sheets/ Slides, Search Engine Queries, and YouTube Searches, using classifiers including Cyberbullying, Threat, Mental health, Adult Images, Images of Violence, and Mass Violence. 

• To review, click Student Safety from the Main Menu to open the Areas of Concern screen (defaults to the last 24 hours), then adjust the Timeframe, select an OU from the ORG UNIT section, or type a name in the Search student... box.

Alerts send live notifications to administrators and delegates when harmful behavior is detected in students' Google Workspace Gmail, Google Docs, Google Drive, Google Chat, and YouTube activity. To create an alert, navigate to Student Safety > Alerts, then click Configure Alerts followed by Create Alert. To turn a specific alert on or off, find the alert, and click its ON or OFF button. Alerts use three severity levels (informational, warning, and critical) and a status of Open (unacknowledged) or Closed (acknowledged). Click Student Safety from the Main Menu, then Alerts, then click Logs (or All Reported Alerts from the Configure Alerts page). From the log you can:

• Acknowledge an alert by clicking the Acknowledge button at the far right. It is replaced with your name and the date/time, and the alert is closed on your dashboard. To add a note, click Add Note, type the note, and click Add Note again to save it with the alert.

• See what led up to it by clicking the View Alert Context link to the right of the alert name, which opens the Alert Context window showing what the student was doing before and after the alert. Click Close, or Acknowledge to acknowledge it. Viewer history at the bottom shows who viewed the alert and when.

The AI Flagged Issues screen shows safety issues (such as Cyberbullying, Mental Health, Threats, and Sexual Language) as soon as Blocksi's algorithm detects them, and is part of both packages. With a Premium Account, Blocksi's Expert Human Reviewers verify or disprove flagged issues around the clock, so you receive only accurate, true-positive information. With a Standard Account, you see unprocessed AI-flagged issues and your team is responsible for verifying them.

• To review, click Student Safety from the Main Menu to open the AI Flagged Issues screen, then select a time frame, organizational unit, or student, plus categories, source, and reviewed-data type. Click Confirm Changes. Click Details on an alert to review it, confirm or change its category, and indicate whether it is a duplicate (No or Yes). It is then sent to the Areas of Concern page and removed from the results.

IMPORTANT
AI is not infallible, so carefully evaluate the context of each issue. To upgrade, contact sales@blocksi.net.

How do I monitor an active class?

To monitor a class, click Class Monitoring from the Main Menu, click SELECT A CLASS TO START MONITORING, click a teacher name (active classes appear only after selecting a teacher), then click MONITOR SELECTED CLASS. Use CHANGE CLASS or STOP MONITORING as needed. To watch specific students, click the pin icon on their tiles and click PINNED VIEW.

Keep in mind that you can only monitor classes from the Organizational Units delegated to you.

Why can't I access certain sections of the Delegate Dashboard?

Access to different sections of the Delegate Dashboard is determined by the role assigned to you by your Blocksi administrator. If you need access to additional features or sections, please contact your Blocksi administrator and request the necessary permissions.

If you also for example can't see anything in Analytics, no classes appear in Class Monitoring, or you can't share exception lists with teachers, you may not have been assigned the required Organizational Unit (OU). In that case, contact your Blocksi administrator and ask them to assign you the appropriate OUs.

Find even more information on how to use Blocksi as a delegate by visiting our Help Centre.