Blue Screen With Green WiFi Status Indicator

In the event you have a Green WiFi status indicator but a blue screen on a student's class tile, then you have an incorrect setting for the OU that is used to monitor students on the Teacher Dashboard.

To correct the setting

1. Sign in to the Google Admin console using your Google Admin or Microsoft credentials.

   

2. Click Devices.

   

3. Click Chrome devices.

   

4. Click Settings.

   

5. Click Users & browsers from the Main Menu to the left. The User & browser settings tab opens.

   

6. Click the OU with which you plan to monitor students with the Teacher Dashboard. The selection shown here is for example only; yours may be different.

7. Type screenshot in the + Search or add a filter field and press Enter.

   

8. Click the down arrow to the right of the Screenshots option and change it to Allows users to take screenshots and video recordings.

9. Click SAVE in the upper right corner of the console to save the setting.