Conference Troubleshooting

Created by Customer Support #1, Modified on Tue, 09 Apr 2024 at 04:07 AM by Customer Support #1

Ensure that you are using the current version of the Blocksi extension

The Blocksi extension version must be verified with the most recent Blocksi version, particularly on the students’ Chromebooks.

This can be verified by checking the Chromebook browser settings.

To verify the current version of the Blocksi extension

  1. Click the three dots located in the upper right-hand corner of the browser.

  2. Hover your mouse cursor over More tools and click Extensions. The Extensions screen appears.

  3. Locate the Blocksi tile and verify the current version.

If the current version is showing an earlier version, the extension can be updated by rebooting the Chromebook or by clicking the Update button if it is present on the Extensions screen. If the button isn’t present, click the Developer mode button in the upper right-hand corner of the Extensions screen.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article